- In the event of modification or cancellation more than 7 days before the date of arrival, the establishment will not charge any fees (refund of the deposit).
- For cancellation within 7 days of a stay of 2 nights or less, the establishment will charge the amount of the first night.
- For cancellation within 7 days of a stay of 3 nights or more, an amount of 50% of the total amount will be charged.
- For a cancellation made within 48 hours of the arrival date, 100% of the stay will be charged.
- If the customer does not show up, 100% of the stay will be charged.
For reservations made by phone:
- For a 2 nights stay, we ask for payment of the entire stay.
- For a 3 nights stay or more, we require a 50% deposit.
- The cancellation conditions are the same as for online booking.
No refund will be made in the event of modification of the duration of the stay within 2 days of the date of arrival or in the event of premature departure.
The choice of site you make is a preference. As far as possible, this site will be the one you will have when you arrive. However, Camping du lac Malcom reserves the right to make a change of site before your arrival, while respecting the sector and the criteria requested. This allows us to ensure that other customers traveling in groups can be placed together.